If you're trying to withdrawal funds by an ACH pull from one of your Envelopes, please make sure that you aware of the following:

  • You have an account for deposits only which details can be found in the add funds section.

  • Each Envelope has its own account details, please see this article below on how to find these.

  • Salary and inbound funds can go into your deposit account but payments need to come from any other Envelope.

  • When making bill payments please ensure you don't use the routing and account details of the deposit account. Use the routing account details from Cash, Emergency, Bills, Groceries, Gas, etc. Envelopes.

Please let us know if you have any additional questions.

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