In order to change your address, we will need a document to verify your new address.

Please follow these steps to understand how this document must be uploaded:

  • Open your Envel App

  • Go to the Settings screen

  • Start a chat with us

  • Open a new conversation

  • Click on Personal and Account details in the chat

  • Then click on Change my Address

  • Follow the instructions in the chat to upload the correct document

Let us know if this doesn't work for you!



Do you need to ship your debit card to a different address? No worries, you can choose a name on the card and shipping address when ordering your card.

You can find more details on the card ordering process in this article!


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